We hope everyone feels welcome to the Old Fire Station. We are always working to make our venue more accessible – please do let us know if we can help.
Patrons with a disability are eligible for the concession ticket price for each show (if applicable), plus one free companion ticket. To book this, contact the ticket office: email@example.com or 01865 263990.
If you have any concerns or needs you would like to discuss, please ring reception on 01865 263980 or e-mail firstname.lastname@example.org and we will do everything we can to make your visit as easy and enjoyable as possible.
Accessing the Old Fire Station
There are two entrances to the Old Fire Station: 40 George Street via the foyer, and on Gloucester Green via the shop. Both are step-free. If you coming to a show, we ask that you use the George Street entrance, as the Gloucester Green entrance is not always open.
There is level entry to the foyer of the Old Fire Station, and step-free access to the main Theatre (where most shows take place) and Studio space via lift. All spaces in the building are wheelchair-accessible via lift apart from the Theatre balcony and the Loft. If an event is in the Loft, this will be clearly stated on the event’s web page.
If you are wheelchair user attending a sit-down show, space will be reserved for you. If you are attending a standing gig, please contact us (call Alex on 01865 263980 or e-mail email@example.com) and we will talk with you about your needs.
There are six steps leading up to the Loft space. If you would like to discuss hire of the space, or any of the events taking place in the Loft, please get in touch.
There are a number of disabled parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.
The closest car park is Gloucester Green Car Park, accessed via Gloucester Street. If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811, or click here to e-mail.
The Old Fire Station is a 10-minute walk from the railway station. Gloucester Green bus station is just around the corner. A number of buses stop on George Street: Click here to find out which buses stop on George Street.
Tickets can be bought online at www.oldfirestation.org.uk, over the phone on 01865 263990, and in person in the Old Fire Station’s Shop. Opening hours: 11.30am – 5.30pm.
There is an accessible toilet on the ground floor, accessible via platform lift. Other toilets are in the basement (accessible via lift).
Hearing assistance system
The Theatre is equipped with a hearing assistance system. If you have any questions about using it, please e-mail us at firstname.lastname@example.org or phone 01865 263980.
All types of assistance and guide dogs are welcome at the Old Fire Station. It would be great if you could let us know in advance if you will be bringing a working dog to any performances – just e-mail email@example.com.
We will warn visitors on the website and in the foyer of the venue if a performance is going to contain strobe lighting. If lighting affects you, and you have any concerns, please call Alex on 01865 263980 or e-mail firstname.lastname@example.org.